Events Specialist
A new job is a big decision. Don’t work just anywhere. Be Selective.
OUR BUSINESS
Our business is creating exceptional event experiences - globally. With one exception - we don't support Antarctica, at least not yet. We are a 100% virtual company.
OUR CULTURE
We share a common set of values. Our leaders actively invite us to voice unique ideas and diverse perspectives. If that sounds appealing, we think you would feel inspired on our team to achieve and be rewarded for extraordinary results.
OUR MISSION
Plan and execute events that exceed customer expectations pursuant to Miller Tanner Associates (MTA) standards.
THE OPPORTUNITY
Global Experience Specialist serves as support and partner to the Global Experience Designer (GXD) to ensure the administrative and logistical success of all Miller Tanner Associates (MTA) events.
Duties & Responsibilities
Pre-Meeting Activities
- Review event planning checklist with the Global Experience Designer
- Customize event registration/database from Miller Tanner Associates (MTA) template with defaults and site list
- Maintain and update database with registered attendees and current status notes
- Customize, merge, proof and email invitation packets to attendees and clients
- Communicate and follow-up with sites to determine status of attendees
- Assist with pre-meeting activities of checking arrivals and departure lists and rooming lists
- Customize welcome packets
- Process registration and travel data
- Communicate and follow-up with travel agency, hotel, ground transportation and other third-party suppliers
- Attend all pre-event conference calls as required
- As requested, draft and proof various components of all written meeting communication tools including but not limited to pre-meeting forms, invitation packets, confirmation letters, ground transportation instructions or driving instructions, welcome packets and follow up letters
- Assist with Visa coordination as required
- Assist with compliance on all country specific regulations
- This position requires approximately 25% domestic and/or international travel on an annual basis
On-Site Activities
- Assist GXD with managing daily checklist
- Attend and assist with venue pre-con meetings
- Walk-through of venue layout and event space
- Assist GXD in identifying and resolving client and attendee issues
- Update registration/database on-site as needed
- Maintain and protect confidentiality of information and materials (MTA & clients) acquired during the course of performing job duties
- Assist GXDs to ensure printed materials are available as needed
- Support GXDs with on-site activities as needed
- Assist GXDs with management of contract workers
- Assist with compliance on all client specific regulations
Post-Meeting Activities
- Assist GXD with post-event survey
- Save relevant documentation to event folder
- Assist in reviewing invoices or relevant reports to close out process as requested
- Complete and submit all required paperwork within timeframe requested (expense reports, etc.)
- Attend company provided training as requested
- Attend meetings and workshops as scheduled
- Complete and submit all required paperwork within timeframe requested (absence reports, etc.)
- Perform other event and company duties as requested by the GXD and/or MTA management
- Adhere to all MTA policies and guidelines
- Responsible for following all MTA policies and procedures related to security controls for the protection of personal or sensitive data and all confidential information; personal and sensitive data is defined as such by GDPR; confidential information is defined as all data, documents, or materials, in any form or medium, provided to the company that could reasonably be expected to be proprietary to a client or sponsor; confidential information includes, but is not limited to, any information concerning or relating to the property, products, technology, business and affairs of that client or sponsor
- Attend industry meetings to build relationships and increase company exposure within vendor partner networks
- Complete mandatory training assignments on time and as directed
- Attend internal workshops as scheduled and travel as required (approximately 10%)
- Provide recommendations for improvements of MTA security controls
- Other duties as assigned
Education, Knowledge & Experience
- Bachelor’s Degree or Equivalent Work Experience
- Microsoft Office Suite/ PC Proficiency
- Knowledge of World Geography and Culture
- Experience with Contract Negotiations, Budgets, Change Orders, etc.
- Vendor Experience Preferred (Hotel, Venues, DMC, etc.)
- CVENT Experience Preferred
Skills & Qualifications
- Effectively, Professionally and Respectfully Communicate with All During Course of Job Duties
- Exceptional Written and Oral Communication Skills
- Process Driven and Self-Motivated
- Dedicated and Focused
- Excellent Organization Skills
- Maintains Collaborative and Positive Working Relationships with All Colleagues
- Time Management and Ability to Prioritize Tasks
- Strongly Self-Disciplined
- Thrives in a Virtual Team Environment
- Laser Sharp Attention to Detail
- Ability to Work Across Multiple Time Zones and Relate to Diverse Cultures
- Department
- Global Experiences
- Locations
- Asia-Pacific
- Remote status
- Fully Remote
- Yearly salary
- SGD21,000 - SGD30,000
Asia-Pacific
About Miller Tanner Associates
Miller Tanner Associates (MTA) is a globally renowned event and pharmaceutical meeting management company, committed to providing comprehensive, efficient, and compliant solutions for our customers. With a core focus on executing flawless events and meetings, our business idea centers around delivering exceptional experiences while ensuring regulatory compliance in the pharmaceutical and life sciences industry. Our target audience includes pharmaceutical companies, biotech firms, and organizations seeking expert event management services, paired with a deep understanding of the unique challenges and requirements of the healthcare sector. MTA's dedication to precision and excellence is our hallmark, making us a trusted partner for organizations striving for successful, compliant, and memorable events.
Events Specialist
Loading application form